Thursday 14 January 2010

More snow = More delays.

Wednesday 13th January: Tenerife (TFS) . . . Via Faro. 

Seeing as it was the 13th of the month I should of known something would happen. This something (which caused all the problems) was the snow that fell overnight. As we were going to Tenerife yesterday, the night before our aircraft was loaded up with fuel to prepare for the long flight, however with all the snow that fell they hadn't been able to clear all the runway and as it's such a short runway, we basically had too much fuel in order to be able to take off on such a short runway. Problem number 1. 

We boarded anyway whilst waiting for a decision to be made about this slight problem, and after much waiting, the captain says that we either have to de-fuel or change aircraft. Problem number 2. To de-fuel you need to disembark and an empty fueler (which wasn't in Bristol) and to change aircraft you need a spare aircraft (which also wasn't in Bristol). We then have to wait a bit longer until the aircraft from Shannon landed so that we can kick off the Shannon crew and swop aircraft. 

So after a bit more waiting while we get de-iced etc, we are FINALLY up in the air at about 9:30 . . . 2 and a half hours after we were supposed to. 

Problem number 3. Because we can't take off with as much fuel as we need to get to Tenerife, we need to make a pit-stop in Faro Portugal. So once we topped up we got back up in the air and on our way we went. 

So thus lies all the problems, and luckily most of the passengers were really understanding about the whole delay (I think because they could actually SEE the snow). But there was this one particular passenger that was soooo rude to us. You would think that with all the time we were sat with these passengers on our aircraft, she would of said something sooner, but no . . . half hour before landing in Tenerife, she pipes up saying that her husband had taken off his really expensive watch and left it on the original aircraft (why you would take off your watch on an aircraft I really do not know). She then expected us to ring around trying to find said watch. After trying to explain that if said watch had been found it was most likely found in either Bristol or Shannon and that she should contact those airports, and no we don't have the number for each airport (really, do I look like a phone directory??), and no we won't know if a Ryanair crew handed it in. She started raising her voice and exclaiming that it was all OUR fault that they lost the watch as we had to change aircraft (yes I took the watch off his wrist and purposefully lost it), and that surely we could find out if another crew had found a watch as there would be a record of it (nope), and what if we had found £1000 cash on the floor (really the most we find is hats, jackets, and the odd game-boy game). So she ended up taking our names and saying she'll report us (obviously when she gets back to England in 2 weeks because she doesn't have internet connection in Tenerife (otherwise she could find the airports numbers)). 

But what made me chuckle was when I was outside directing the passengers to the bus (it's still nice and hot in Tenerife), her and her husband were obviously going to great lengths not to look at me, and her husband even walked around her to make sure he wasn't walking close to me. It made me laugh!!

Man I do hate rude passengers and I really hope she is not on my flight when I do Tenerife in 2 weeks time. 

So yeah, after a speedy turnaround in Tenerife and thankfully no more problems, we get back into Bristol just before 7pm. 

Oh what a long long day!!!

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